Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1220419

Complaint Review: Advanced transmissions \ dransmissions - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Kathy — Pnoenix Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Advanced transmissions \ dransmissions 2849 E Bell Rd. Phoenix, Arizona USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

WHERE THE HECK DO i START?!

OK, My car broke down and I was calling around for a good repair shop when I stumbled upon Advanced Transmissions. I talked a guy whos name is Tim Delgado. Phone call was short and sweet , I told him I was shopping around and I would call him back. Not more than 5 minutes later, the owner, Greg Kaiser calls me back and convinced me to at least let him look at my car and diagnose it but assured me no repairs or work would be done without my permission. I said ok. This was on Thursday. about an hour later Greg calls me and says my engine is blown, no compression in all 4 cylinders. Which I found hard to believe because I knew it was the timing belt , I was at a light when itdied and a compression test was done an hour before the car died and every cylinder was at 180-200lbs of compression. I told him this as well.

He told me he could rebuild my engine for $1900 (he said he would beat remarkable engines by $100, they wanted $2000. He also said he called remarkable engines and said the 2k didnt include anything external. Greg told me to relax, my car was in good hands and not to stress They were not going to rip me off!He ended the conversation by asking me what my birthdate was, which I found rather odd. I said "Excuse me?" he said whats your birthday? I gave it to him and we hung up. Its now friday and I was getting a bad feeling about this place and I havent heard anything from anyoneas of 4pm so I decide to go check out this place and find out whats going on with my car. I showed up at 5 minutes to 5pm and was met by tim Delgado. I told him who I was and asked what was going on with my car. Tim found my file opened it up and there was nothing in the file so he explained that Greg had not had time to do anything to it yet and  wasnt sure what he was going to do to the car just yet and that was why my file was empty and Greg wasnt there to ask so I would have to come back. I said to Tim, "I would imagine you guys arent open on the weekend so Ill be back in first thing Monday morning. Tim never said a word to me that they were open on Saturdays from 7-12pm, he totally ignored my staement!

Ok Its Monday morning and I show up at 8am with my mechanic to find out what the problem was and what Gregs strategy was to fix it.  My Engine is on the ground!!!!! (found out later it wasnt my engine, Greg wanted me to think it was my engine) He had a file in his hand filled with papers, He said it was mine and had no idea why Tim didnt find my file with all this paperwork in in on friday because it was there!

I said "I never gave you permission to do any repairs, or to take my engine out! Gregs response was: "You gave me your permission by giving me your birthdate"! Thats all I need legally in court. I thinkmy mouth was stuck open as my jaw dropped. Your kidding me right?  At this point Greg says it was my timing belt, (now remember, he already told me my engine was blown) So we asked him how he could of taken a compression test with the timing belt broke? Oh my! Greg couldn't come up with an explanation! my mechanic even gave him an answer and he still screwed it up! 

When he was backed in a corner, greg threw up his hands and stomped away yelling well you an just pay me for taking out your engine and take your car ! $600 ! I had no way of taking my engine and my car and he knew it! I told him just rebuild the engine if thats what it needs and be done with it! $1900 was what it was when I left, 5 minutes later he calls and says the MAF sensor and the crank sensor were out and they need to be replaced!

The two most expensive sensors on the engine he said he would charge $240 for the MAF which was nearly at cost and do the same for the crank sensor. I told him after the list of add ons that $ 2600 was all I had so that was it! He continuously kept adding until the total was $2957!  

All the repairs were done in 3 days! Ya right! A total rebuild job on my engine and all 4cylinders were blown? Hes full of s*!!! but it was ready to pick up on thursday greg called me and said he test drove it and everything checked out!. I brought it back the very next day, Imagine that!

The Idle was at 3500 RPM when starting it  only coming down to 2000 when the engine warmed up ,  my cruise control wasnt working and in put in drive the car was shaking. I was told I would get a call by noon but never got a call, I had to call them  to find out what was going on. Tim told me he fixed the cruise and the idle but my motor mount was broke. Thats funny, it wasnt broke when the car died, I just had them replaced I told him. He wanted to charge me for a motor mount they broke!! I just came and got my car.

That same night my check engine light came on, put it on the code reader and What do you know! Its the MAF Sensor he supposedly replaced and charged me $350 for! It was bad! I replaced it that night because there was no way I was letting them touch my car again! I personally got under my car to see what work had been done, Im not a mechanic, and this is what I found just taking a visual, (and pictures)

Heres the best part, I immediately took it to 3 different certified repair shops and every one of them told me this son of a b* didnt rebuild my engine, didnt do any of the work he stated on my receipt and here it comes! He didnt even take the engine out of my car! Mr. Integrity! Hes a lying, cheating, fraudulent piece of s* who messed with the wrong person! I'm sure his hummer payment was due and he cant make money honestlly so what better way to get $$? Lets rip people off!!! I will see his a&s in court ! I am calling every station on TV until everyone knows what a freaking piece of crap this guy is and I will stop at nothing until I get his dumb a&s shut down

This report was posted on Ripoff Report on 04/04/2015 08:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-transmissions-dransmissions/phoenix-arizona-85302/advanced-transmissions-greg-1220419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#3 Author of original report

Im woman enough to admit when I am wrong

AUTHOR: - ()

POSTED: Sunday, April 12, 2015

The wires I found were not cut by advanced transmissions, I took it to a real professional and found out  My information was wrong. I guess I jumped the gun and got a bit over zealous !

 

But my first nightmare with the rebuild I am standing by!

He has not heard the last from me. 

Respond to this report!
What's this?

#2 Author of original report

NIGHTMARE!

AUTHOR: - ()

POSTED: Thursday, April 09, 2015

When I accused him of cutting my wires he said I was a mean woman! He hasn't even begun to see mean!

 No Little boy like Greg Keiser will get away with the things he's done to me! . God knows who else or how many other unsuspecting people he has ripped off!

I'm giving you fair warning Greg, I'm coming for you!  

Respond to this report!
What's this?

#1 Author of original report

This man will stop at nothing!

AUTHOR: - ()

POSTED: Sunday, April 05, 2015

Time to update!

It wasnt two days and the Check engine light comes on. The code was 0108 (MAF Sensor) Remember now, he charged me $350 for a new one, so I took it back to Greg at Advanced Transmissions and I brought along someone to witness this Charade!

First he couldn't find my file and wanted me to hand over my copy of the original receipt. Ya right, I donn't think so. Took him about an hour to find my file (it was filed under "S") My name is Kathy Holly! I told him what was going on and he had one of his mechanics pull it into the bay.

His mechanic told me he couldnt take my OBD reader out  from the computer , so I had to go out there and take it out!

Greg was running around like an idiot along with his right hand man Tim Delgado. TIM WAS TRYING TO LISTEN TO EVERYTHING THAT WAS BEING SAID AND THOUGHT HE WAS BEING SNEAKY ABOUT IT!  

We continued to look on and take pictures and Greg kept getting madder and madder until he finally lost it in front of customers, which we apologized to them, for him, and got a remark from tim saying" You dont have to apologize to my customers "we said "yes we did you were being an a*s"! He said "Someone has too"  How professional!

We went into his office and thats where he told me there was no code coming up for my MAF sensor but he pulled a code which determined my wiring was an issue I told him there were no problems with my car before he touched it and now my wiring is old and needs repair? Then I told him about the antifreeze leak I had, (now this whole time he still thinks I dont know anything about them not rebuilding my ,motor or replacing my motor with a rebuilt one) Funny stuff! He told me indeed there was a leak and to bring it in and to make an appointment I made one for 8am the following day not realizing he had cut my wires 

Got home, found out he snipped two wires underneath my steering wheel which was causing the wiring code to pull up! This guy will stop at nothing to make a freaking dollar! I have all the proof I need to hopefully shut this idiot down. DO NOT TAKE YOUR CAR TO ADVANCED TRANSMISSIONS! YOU WILL REGRET IT. needless to say, I didn't make my appointment .

This guy is NUTS! He needs to be investigated. He ushered an OLD MAN OUT WHEN HE SAW US TALKING TO HIM, THE MAN WAS TELLING US HOW HE ALREADY PAID FOR HIS CAR TO BE FIXED AND NOW HE WAS BEING TOLD HE HAD TO DISH OUT MORE MONEY! GREG SAW US TALKING TO HIM AND GOT HIM OUT OF THE LOBBY VERY RUDELY AND VERY QUICKLY!!!

This man has a temper when he is backed into a corner, he has gotten away with ripping off customers for so long, he thinks he is untouchable! Well, Greg I'm here to tell you that you are going to pay for what you did toi me and everyone else! Have a nice day!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now