Complaint Review: Air Essentials - Saint Charles Missouri
- Air Essentials 636-447-3369 Saint Charles, Missouri United States of America
- Phone: 636-447-3369
- Web: www.hyla-us.com
- Category: Sales People
Air Essentials Air Essentials SCAM!! SCAM!! Saint Charles, Missouri
*UPDATE EX-employee responds: hyla ripoff
*UPDATE EX-employee responds: Hilarious!
*UPDATE Employee: You Have The Wrong Info.
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Do not trust this company at all. First of all, they put an ad on craigslist offering a weekly salary of $625 base+commission, this is a good way for them to sucker people in looking for a job. They lie to you saying you can make a lot of money and give you this speal about staying positive. It is a bunch of crap. I was suckered in doing this and they also lie saying it is not door to door, when actually it is, but that's not the problem. The company lies and says that you have to meet these impossible odds of going door to door and lieing to people saying they will win $1000 cash and once the appointment is set up they call people saying they've won a free trip, which is not free. They give $1000 worth of useless coupons that you can get cheaper online, what a total rip off. They show you a machine, granted the machine is pretty neat, but it is totally overpriced and they expect the average person to come out of their pocket and pay $2495 for it, way to pricy when the "HYLA" can be purchased on both craigslist and eBay for under $1000. They expect their reps to have over 50 door registrations, they call door regee's plus 72 referrals and 12 demonstrations just to get the $625 they offer, this is a total scam because they know you cannot make those promises. The machine is hand washed and they use the same one over and over again, pretending as though it is brand new. All they do is just wipe it off with some towels and lie saying this is a brand new machine, not telling the customer that the same machine has been demonstrated at least 7x or more before they actually shown it. Plus on top of that, no matter how hard you work for this company, they will not pay you a dime! unless you meet their quota, which is almost impossible to meet, they say that referrals make you money, but again another scam getting people to call their neighbors, friends, family to try a machine that leaks water if it is not fastened correctly and is way overpriced. This company did not pay me for the hard work I put in for them although I did not get one sale because everyone that I talked to complained the machine was overpriced, which I too agreed....but should a salesperson agree to such a thing, of course, especially if it is found cheaper on eBay. Don't buy a HYLA from a dealer if you want one, get it online at eBay or wherever site you can find it. A salesperson will lie saying only dealers sell the "HYLA" this again is a bunch of crock and they are trying to scam you. I admit that I was a fool for ever thinking these people would acknowledge my hard work and pay me for what I did. The young married couple of this company are total liers and cannot be trusted because they are only out to rip you off and if they can get away with it, they will. Everything that I'm telling you is true and these people are not to be trusted because they will smile in your face and stab you in the back. The machine is awsome, but never buy it from a dealer, buy it online and get the facts about the HYLA and its accesseries that come along with it. They train people to lie and be decietful so buyer beware!
This report was posted on Ripoff Report on 08/27/2012 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/air-essentials/saint-charles-missouri-63304/air-essentials-air-essentials-scam-scam-saint-charles-missouri-933427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE EX-employee responds
hyla ripoff
AUTHOR: bigsales - ()
SUBMITTED: Thursday, September 26, 2013
All of the things mentioned in this compaint are 100% correct. However it is not only the office listed but most HYLA offices. All of their "BASE" pay guidelines are the same. 12 demos, 50 door registrations and 72 referrals. They make it sound so easy in interviews and orientations but its really not. Even if you get the required door reggies or referrals you are relying on their phone room to set up your twelve demos. 99% of the time you are not going to get those 12 demos and they know this. Thats why they set it so high so they never have to pay anyone base pay. That way you go out and sell one or two and make a couple hundred bucks off each sale if you are lucky and they make thousands. Its a great scheme for the owners but screws their employees.
When I was working for HYLA I did not see one single person in our office making base pay, not once. I did see a few people making more than the base but that was a very select few. Its so hard for people with families or that even want a life to do this job. It takes all of your time, which they never tell you either. You might as well plan on working 60+ hours per week if you want to make any money at all.
The machine is great, does a great job cleaning the floors but it doesnt clean the air at all and its really loud. There are machines out there that do everything the HYLA does and they do it 100 times better and quieter and they are almost one thousand dollars cheaper. So definately be careful if you are thinking about buying a HYLA or if you are thinking about working for HYLA.
HYLA also gets people hooked by telling you that you can move up into management quickly and move up to open your own store really quickly and how much money you can make doing that. Managers make less than the sales reps do a lot of the time because if the reps arent selling then the managers dont make anything. So unless the store is selling 30-60 or more per month dont even think about being a manager or you wont make crap. And as far as owning a store yeah it can be great but you can also get screwed royally because they dont explain half of the things you have to do. A lot of the owners of small stores again make less money than the sales reps because of all the overhead and cost of machines. Its all very hard to make money at and they try to make it seem simple because they want to make money off you for that short time you are there. They know most people only last a few months so they use you and use you until you quit. They dont fire people they just let them starve themselves out. I actually have heard several owners and managers say that, "Dont worry about firing them they will eventually run out of money and food and just quit". Thats rediculous they would say that but they do.
The company also claims to be like a big family. Which is true if you are doing good and making them money. If you are then they treat you great and treat you like family. But that is only because you are making them thousands then. But if you arent selling or making them money then they could care less about you. They toss you to the side and move on to the next poor sap that they get in the door. If that is how a HYLA family is then screw that I would rather be out on my own.
The truth with these companies is that they are out to make a buck and do not care what they have to do to you to get there. They use people. Thats the name of the game. I have heard managers and owners of the company say many times to hire anyone that comes through the door with a pulse, they might make one or two sales and make us some money. Thats a great way to run a business. Hire people that you know cant last just to make a few thousand dollars and pretty make get them to waste all of their money and go broke in the process. I dont wish failure on anyone but most of the time these stores last a year or two and then go out of business. The programs they use dont last because they get a very bad reputation in the town very quickly. Thats why so many offices move from town to town or change their business name just like this company did moving from st charles to rolla. They are running so they dont have to pay people or take care of their customers. That should tell you right there that this product isnt anywhere as close to as good as they try to tell you it is. If you want a 2800 dollar vacuum that wont last then go for a hyla if you want something that actually cleans the air and cleans the floors then research some other products.
To all the people out there screwed over by these companies im sorry to hear it. I was screwed over to and definately learned a very important message. To all of you out there working for these companies, good luck, i hope it works out better for you.
If any of you cant get in touch with the company you bought your hyla from then call HYLA US GASSMANN in Florida, they will "TRY" to help you but good luck there to.
#2 UPDATE EX-employee responds
Hilarious!
AUTHOR: ;-) - ()
SUBMITTED: Thursday, July 04, 2013
#1 UPDATE Employee
You Have The Wrong Info.
AUTHOR: Amber02 - (United States of America)
SUBMITTED: Wednesday, October 31, 2012
I would like to say to the person who wrote this, shame on you! I have worked for this company for three weeks now and I cannot believe someone would be so cruel to go on to a site like this and say FALSE things.
Here are the facts:
1) Our pay structure is lined out in the first week of training and all of us have to sign the contract, so if you weren't happy with the pay structure, you should not have began the job. You have to meet the work required to get paid. Just like in any job. It is $625 a week, guaranteed if you do ALL the work. For this individual complaining, you obviously didn't do the work or you would have been paid.
2) It is sales and they say that up front. However, if you do the requirements, the 50 demographic surveys, 12 appointments and 72 referrals, you make the $625 a week, like they offer. Plus, any commission if you sell.
3) These are the nicest people I have ever worked for. Sure, it's hard work but what job isn't. And, if you don't fully do your job, of course you won't get paid. What job will keep you employed or pay you for a job you did not do.
4) This product comes with a warranty and is good quality so of course it will cost more than if you bought it off ebay. If you buy off of ebay or some other site, you pay for what you get and what condition you get it in. Plus, it doesn't have the warranty. Just like if you buy a car off ebay... I bet it wouldn't run right or be the best condition because all you have is a picture to go off of. And, do you think if someone test drives a car at a car lot, they would destroy the car because it had been shown once? No. We take immaculate care of the product, so that if someone does not buy, it's brand new quality for the next person. And, this is only for the instance of those that do not sell.
5) Also, just like any sales job, we work off of leads and referrals. We do not however scam people. The company does daily drawings for those individuals who help us out with the demographic surveys. They are FREE gifts to those who win. And, they just ask that when representatives, like myself, comes to give the gift, that they also take a look at our product.
Everything is very straight forward and spelled out in your contract. The owners are very honest people.
For this individual who did not obviously do the work to EARN the base salary that they offer, then you should NOT be posting false things. I personally love the job but can see that sales and customer service are not for everyone. That does not mean that you should come on here and say false things just because you were not either good at it or did not try hard enough. No wonder why you are unemployed.
If you are a hard worker and want to make great money, I would come in for an interview and check out the opportunity. Oh, and for the person who wrote this... You have to be positive in any job and have a good attitude, so good luck finding your dream job!
If you feel you have been ripped off and deserve a check, I encourage you to call and speak with the owners about your concern and not get on sites like these. I don't appreciate this comment, since I am very happy with this job and so are my customers.
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