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Ripoff Report | BBV Hotbook Sale Review - , Internet - Bbv hotbook
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Report: #908850

Complaint Review: BBV Hotbook Sale - Internet

  • Submitted:
  • Updated:
  • Reported By: Joyce — Hamlet North Carolina United States of America
  • Author Confirmed What's this?
  • Why?
  • BBV Hotbook Sale Internet United States of America

BBV Hotbook Sale Added charges to my Amazon account/Chase card without my consent or knowledge Internet

*UPDATE Employee: HotBookSale.com

*UPDATE Employee: HotBookSale.com membership

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I was charged by BBV HotBooksale.com through my Amazon/Chase charge card.  I have never heard of these people.  First, I was charged $19.95 by BBV Hot Book Sale and then charged $9.95 by BBV rebategiant.com.  This was all done without my consent or knowledge.

This report was posted on Ripoff Report on 07/09/2012 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbv-hotbook-sale/internet/bbv-hotbook-sale-added-charges-to-my-amazon-accountchase-card-without-my-consent-or-know-908850. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

HotBookSale.com

AUTHOR: BBV Support Team - (United States of America)

POSTED: Wednesday, July 18, 2012

Hello, I'm Jack from the HotBookSale Support team.

We take all comments about our products and services very seriously.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.HotBookSale.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.HotBookSale.com/store/testimonials.aspx

Sincerely,
HotBookSale.com

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#1 UPDATE Employee

HotBookSale.com membership

AUTHOR: BBV Support Team - (United States of America)

POSTED: Tuesday, July 10, 2012

Hello, I'm Jack from the HotBookSale Support team.

We take all comments about our products and services very seriously.

Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.HotBookSale.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.HotBookSale.com/store/testimonials.aspx

Sincerely,
HotBookSale.com

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