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Ripoff Report | Casablanca Express Review - Woodland, California
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Report: #1131866

Complaint Review: Casablanca Express Woodland Ca - woodland California

  • Submitted:
  • Updated:
  • Reported By: Al Hayes — antelope California
  • Author Not Confirmed What's this?
  • Why?
  • Casablanca Express Woodland Ca p.o. box 4399 woodland, California USA

Casablanca Express Woodland Ca No service to phone number to reserve reservation. Deposit rip-off. woodland California

*REBUTTAL Owner of company: 35 years of service

*UPDATE Employee: Casablanca Recent Phone Issues

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Phone number to reseerve reservations not IN service.  No reply to letter to return deposit. 

This report was posted on Ripoff Report on 03/19/2014 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/casablanca-express-woodland-ca/woodland-california-91365/casablanca-express-woodland-ca-no-service-to-phone-number-to-reserve-reservation-deposi-1131866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

35 years of service

AUTHOR: James M. - ()

POSTED: Thursday, April 17, 2014

Casablanca Express has been in business for 35 years without interruption. Over the past week we have experienced intermittant technical issues with our 800 number. Our Telephone Service Provider has assured us this probem has now been resolved. Our alternate number, (818) 992-5100, also appears on all of our corresepondence and marketing materials and has not been affected by these issues. We are requesting you contact at us at (818) 992-5100 and speak with our Customer Service mangager Julio Balderrama at Extension 7204. He will be more than happy to assist with your reservation and/or issue a refund. We do apologize for any inconvenience these technical issues may have caused and do look forward to resolving this matter to your staisfaction.

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#1 UPDATE Employee

Casablanca Recent Phone Issues

AUTHOR: Casablanca Express - ()

POSTED: Thursday, March 20, 2014

Cssablanca Express has been in business for 35 years without interruption. Over the past week we have experienced intermittant technical issues with our 800 number. Our Telephone Service Provider has assured us this probem has now been resolved. Our alternate number, (818) 992-5100, also appears on all of our corresepondence and marketing materials and has not been affected by these issues. We are requesting you contact at us at (818) 992-5100 and speak with our Customer Service mangager Julio Balderrama at Extension 7204. He will be more than happy to assist with your reservation and/or issue a refund. We do apologize for any inconvenience these technical issues may have caused and do look forward to resolving this matter to your staisfaction.

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