CENTURT LINK ADDED PACKAGE DEAL WITHOUT MY CONSENT CAROL STREAM Illinois

 Century Link added an unauthorized $81.90 monthly package in January 2016. No one consented to the package to be added. The past history transactions on the assigned phone number clearly reflect that such package has never been needed. Local telephone service has been the only basic optional that has been required for the residents. The unauthorized transactions totaled to an amount of $403.09 dollars. Due to the Century Link actions the telephone service has been disconnected although the household member has serious and critical medical conditions, not employed and over the age of 65 years old.