Report: #834276

Complaint Review: cheapoair - seattle Washington

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Submitted: Sun, February 05, 2012
Updated: Mon, February 06, 2012
Reported By: bev — Seattle Washington United States of America

Author Not Confirmed

Why?

cheapoair internet seattle, Washington United States of America

Phone:
Web: www.cheapoair.com
Category: Air Travel

cheapoair hidden prices, customer service very pushy and slow. Did not respond to emails, hung up on me. Would not buy from them. seattle, Washington

*UPDATE Employee: Cheapoair

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I recently tried to buy a ticket from cheapoair. They were so slow by the time they actually found the flight I wanted they said the flight was no longer being offered for the deal price. Very pushy to buy ticket because it was only one left. When I actually agreed to buy it and gave over my credit card info they cut all communication off. I did receive an e-ticket but non of my correspondence has been answered by phone, email or chat line. I am just hoping the e-ticket is valid.

This report was posted on Ripoff Report on 02/05/2012 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoair/seattle-washington-/cheapoair-hidden-prices-customer-service-very-pushy-and-slow-did-not-respond-to-emails-834276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Cheapoair

AUTHOR: Renee customer service - (U.S.A.)

SUBMITTED: Monday, February 06, 2012

POSTED: Monday, February 06, 2012

Dear Seattle, I do apologize for the phone system, I will certainly look up your booking details for you. Just email at randrews@cheapoair.com, the 8 digit booking number, and place BLOG in the subject line. I also would like to address the fact that you mentioned Hidden Fees. I certainly will review that as well, because our service fee that we do charge is clearly listed on our website under terms and conditions, as well as "fee". So if there is something else you are speaking of, please include that in your email to me.

Regards,
Randrews
CheapOair.com
Customer Support

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