Deans professional heating and plumbing Troy, manager and Michael eisele, technician Took advantage of a foreign, single mother Maple grove Minnesota

Deans professional came to my girlfriends house for a free water inspection. She is foreign and a single mother, and doesn't know about costs for these services. The technician talked her into getting a water softener that she didn't need, and charged almost $2000 for a water softener that could have been bought for around $400. They only hooked up the softener, it took 30 minutes or less. Everything was already plumbed in. Then they charged her over $400 to replace a tub stopper in her bathtub that took 10 minutes to switch. When I called and finally was able to speak with a manager, he disputed every charge saying that I don't know what it takes to run a business and all of these charges were justified. I will be sharing this story with as many online outlets as possible so others don't get ripped off like she did.