Report: #382497

Complaint Review: Deerfield Tire Company - Deerfield Illinois

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Sat, October 18, 2008
Updated: Tue, October 19, 2010
Reported By: — Algonquin Illinois

Author Confirmed

Why?

Deerfield Tire Company 120 N. Waukegan Deerfield, Illinois U.S.A.

Phone: 847-945-9550
Web:
Category: Auto Tire shops

Deerfield Tire Company Major damage to car during routine tire purchase Deerfield Illinois

*General Comment: lol

*REBUTTAL Owner of company: Our Apologies

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this
Ripoff Report
About you?
Click here now..

I purchased a set of snow tires from this company and they damaged my rims on my new car, when confronted, the manager screamed and swore at his employees and assured me the owner would "make good". After several attempts to get the owner to pay for the damages, I was left with no choice but to file a claim with the BBB and notify my credit card company. This shop has the worst customer service I have ever experienced, the owner is never there and could care less about his customers. My 30K car is damaged, and I will more than likely have to pay to have this repaired. I would not recommend them to say the least, terrible experience.

Wndyctyjsn
Algonquin, Illinois
U.S.A.

This report was posted on Ripoff Report on 10/18/2008 10:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/deerfield-tire-company/deerfield-illinois-60015/deerfield-tire-company-major-damage-to-car-during-routine-tire-purchase-deerfield-illinois-382497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Deerfield Tire Company

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

1Employee/Owner

#2 General Comment

lol

AUTHOR: Bill d - (U.S.A.)

SUBMITTED: Tuesday, October 19, 2010

POSTED: Tuesday, October 19, 2010

this is another case of someone bitchin about something really stupid--how bad were these "scuffs"--they can be buffed out with work---the author makes it seem as though they damaged the wheel being damaged like all bent up and unusable--with wheels--if it isn't a tire machine making marks-it is outside forces being small rocks and over time some wheels lose the clear coat--these are only wheels people!!!!!!!!!

Respond to this report!

#1 REBUTTAL Owner of company

Our Apologies

AUTHOR: Garrett - (United States of America)

SUBMITTED: Wednesday, October 06, 2010

POSTED: Wednesday, October 06, 2010

We are truly sorry for your situation. I do recall this situation and when I saw this post the other day I had to research it and post a reply. I still have all the BBB and customer corrospondence in a file for review.

We strive for perfection every day at Deerfield Tire and have since 1973. However sometimes one of our staff members can make a mistake.

We apologize for the mistake causing damage to your winter wheels by our tire technition on Feb. 2nd 2008. After being informed of the situation by my manager at that time I recall discussing the cosmetic damage or scuffs on the wheels in the mounting process with you when it happened. Since it was only cosmetic we agreed we were going to wait till summer to have them refinished for you since you would not need them on your car then since these were your winter use only wheels.

You were going to bring them to me when the season was over and I agreed I would have them refinished for you.

However I never heard directly from you again.

The next contact I had on this Issue was from the Better Business Bureau in a letter dated June 20th 2008 indicating your complaint.

I responded to the complaint to the BBB. on June 25th 2008 Indicating we agreed to refinish the wheels for you and were waiting for you to bring us the wheels so we could have them refinished as we agreed.

On July the 7th 2008 the Better Business Bureau sent me a final letter on this issue indicating they were closing the case due to fact that they could not reach you and they receaved no further response from you in regards to my reply to your complaint. I tried to reach you by phone also at the time and was unable to make any contact. We are sorry this was not taken care of for you at that time for whatever the reason and I invite you to contact the store any time to resolve the matter.

Garrett (((ROR redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Respond to this report!