Complaint Review: DELL - Austin Texas
- DELL 12234 N IH 35 # B Austin, Texas U.S.A.
- Phone: 877-663-3355
- Web:
- Category: Computer Manufaturers
DELL Ripoff Unfair Lease Practices Austin Texas
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The following practice performed by DELL I consider unfair
1. Listing two lease options, i.e., 2 year, 3 year, but only showing one estimated buyout price, based on the 3 year least option. NOTE: The buyout price after a two year lease is around 75-80 percent of the cost to buy a band laptop, similarly equipped.
2. Automatically renewing the lease for three months if the lease holder does not contact DELL 90 days prior to the lease expiration date.
3. Not notifying the lease holder that their lease has been extended for a three month period due to the lease holder's failure to notify DELL 90 days prior to the lease expiration date.
4. Not providing a notification reminder of the lease holder's End of Lease options near, at or after the lease expires, except by request.
5. Not providing a deliverable location for the US Postal Service so that all lease equipment being returned to DELL by the US Postal Service will be returned to the sender. NOTE: If leased items are not return to DELL on time, DELL is able to charge for another lease period.
Mark
Bellingham, Washington
U.S.A.
This report was posted on Ripoff Report on 12/02/2006 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dell/austin-texas-78753-1705/dell-ripoff-unfair-lease-practices-austin-texas-223443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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