Complaint Review: DiscountGiantUSA at Amazon.com - Santa Anna, California
- DiscountGiantUSA at Amazon.com 3140 W. Warner Ave Santa Anna,, California United States of America
- Phone: 714-979-6161
- Web: 1217n82fmex0sz2@marketplace.amazon....
- Category: Office Suppliers & Stationers
DiscountGiantUSA at Amazon.com DiscountGiantUSA at Amazon.com sold a defective printer that over heated cord causing a loud explosion sound and almost caused a fire. Santa Anna, , California
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I received the printer in a well packed box. Due to the size I cut the front out of the box and slid it out. There were 2 plastic peices on the bottom to the side of the printer. There were no cords for hook up.
I contacted a local printer repair shop because the bottom tray had a dangling connection and I didn't see anyway to connect it. He told me to use the cord from my old printer, which was the same brand.
I connected the printer. It would not recognize the bottom tray. I sent a print job to the printer and after 34 pages the cord became hot and made a loud pop.
The printer made an unusual sound when getting ready to print and continued while printing. I feel the sent me a defective printer.
They have not returned my calls.
This report was posted on Ripoff Report on 03/07/2013 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discountgiantusa-at-amazoncom/santa-anna-california-92704/discountgiantusa-at-amazoncom-discountgiantusa-at-amazoncom-sold-a-defective-printer-tha-1025111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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