EMCO Forever Door Wholly owned by Anderson Excessive price on plastic retention stripe set replacement part Des Moine, Iowa

Anderson storm door: Forever Door - Fullview 4000 series, S/N 0019899784. Plastic strips are used to retain the screen or glass insert. They are pressed-in and are generally easy to remove for glass/Screen changeout. One strip broke and searched for replacement part at Home Depo and on the web. Home Depo found the part (#30845); Price was $42.98. Would be nice if replacement parts were sold at Home Depot.

Retainers snap out and in to quickly change between glass panel and insect screen. 

• White color, fits 1.5" and 1.25" thick Andersen fullview doors
• 2 side retainers for 80” doors
• Top and bottom retainers for 36”, 34”, 33”, 32” and 30”
• Instructions included

I had the same problem with my series 3000 door, the window retainer broke.  Still under warranty, I have sent three emails, sent proof of delivery, a response from Home Depot with invoice number and product description and date, and now have sent a copy of the online invoice, with still no parts shipped by Emco.  If the part I needed was available anywhere, for a REASONABLE price, I would have bought it rather than deal with Emco any more.  Unfortunately, they are the only place you can get parts, whether you pay for them or get them under warranty.  Home Depot should stock some of the needed parts along with the doors so their customers could get what they need without jumping through hoops.

I love the door, just hate dealing with the company that makes it.