Floortex Jerry Shelton Jr Installed My New Floor and Left Large Gaps In The Flooring - Will Not Honor 1 Year Guarantee Waterford California

On 04/06/2017 I hired Jerry Shelton from Floortex in Waterford CA to install my new LTV flooring. I found him on a add on craigslist where it said he had 25 years experience. 

Within 2 weeks of his installation my new flooring starting shifting leaving rather large unsightly gaps for all to see. I paid nearly $4000.00 for this floor, I wanted it to look perfect but Mr. Shelton didn't seem to care.

I called him and he said he would be out to fix it at 10:00am. 10:00am comes and goes. He never shows, he never calls, he is just gone.

For days I call, I text and he will not answer me. I texted him again last night with a photo of another gap and he ignores me.

In his add he guarantees his work for one whole year. It has barely been a month yet and he has forgot all about his guarantee. Now I have to pay to have a true professional come out and fix Mr. Shelton's awful job.

My opinion is the consumers should not go for his low installation cost. His work is poor and unsightly. In the long run it will end up costing you more money than hiring a true professional in the first place.

Last night when I texted him I gave him until this morning to get in touch with me to set up yet another time to fix it before I went to the BBB. He ignored me so I feel leaving this review is just as he does not honor his one year guarantee  and has cost me excess money fixing his errors.

I am truly devastated by his poor job and his lack of professionalism. I highly recommend hiring anyone other than Floortex owner by Jerry Shelton JR of Waterford CA.