Fungerhut Won't accept my payments St. Cloud Mn

Fingerhut wouldn't accept my payments online. I call them, and they tell me they can't accept any payments from me because I filed bankruptcy. I need to clear that off my bankruptcy in order to make my account current. Problem is I never filed bankruptcy.  Collections department tells me I need to contact customer service, but customer service tells me I need to contact collections. I keep getting re-routed, re-routed, and re-routed. If they won't accept payments from me, I guess that is their loss.. Idiots..