Complaint Review: Grand Celebration Cruises -
- Grand Celebration Cruises United States
- Phone: 1-844-554-7263; 1-415-738
- Web: cruiseinfo@securecruisecabin.com; w...
- Category: Vacation planning
Grand Celebration Cruises Vacation does not expire until April 5 2019 and company wants me to pay $600 additional to re-activate to use package.
I bought the package in 2016. I had a injury to my a back and was not able to take the vacation. I paid to extend the vacation package to April 5 2019. I called 1/24/19 to see about booking the trip and checking the expiration date. I was told I could not use it and I had to pay an additional 600. They also said nothing was available until May 2019. I requested a manager. On 1/28 Charolette called me and said they called me to book. The calls I received were for new vacation packages. Not the existing package.
I should not have to pay an additional 600 for a package that does not expire until April 5, 2019
This report was posted on Ripoff Report on 01/28/2019 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-celebration-cruises/grand-celebration-cruises-vacation-does-not-expire-until-april-5-2019-and-company-wants-m-1472367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.