H&H Enterprises, Global Life Enhancements Dear Sir./Madam: I send a $63.00 money Order (rush service) on 2/2/06. So far no package. I even Emailed 3 times and no response Galloway New Jersey

Customer,

I am more than happy to assist you, but cannot do so until you contact me. Please email me direct at either sales@herbal-smoke-shop.com on the website via the support form, and ALSO copy me @ globallifesupport@gmail.com, as well as derek@herbalsmokeshops.com. I want you to email me @ all 3 addresses, since I have not received any email from you thus far, and have no other info I need to help you, besides a complaint on a 3rd party message board.

Furthermore, you can contact me via PHONE at 866-437-2748 9am to 4pm eastern time, mon-friday. If we did not want our customers to be happy, we would not keep up with the ones who do not contact us direct, by responding to this board. Please send me your name/address/phone #, and most important your order #, and if there was a problem I am more than happy to help you. 99% of the issues on this board have been solved, however, no one takes the time to repost their successes once they actually contact us.

Additionally, I would like to remind you that our company ships over 60,000 orders monthly at times, and has a complaint/problem ratio UNDER .1%. That is less than 1 person in 1000. Yes, it is impossible to keep every person happy, and shipping companies do make mistakes, but if you contact us, we are ALWAYS more than happy to assist you! Please contact me so I can help you. derek , customer service manager

Customer,

I am more than happy to assist you, but cannot do so until you contact me. Please email me direct at either sales@herbal-smoke-shop.com on the website via the support form, and ALSO copy me @ globallifesupport@gmail.com, as well as derek@herbalsmokeshops.com. I want you to email me @ all 3 addresses, since I have not received any email from you thus far, and have no other info I need to help you, besides a complaint on a 3rd party message board.

Furthermore, you can contact me via PHONE at 866-437-2748 9am to 4pm eastern time, mon-friday. If we did not want our customers to be happy, we would not keep up with the ones who do not contact us direct, by responding to this board. Please send me your name/address/phone #, and most important your order #, and if there was a problem I am more than happy to help you. 99% of the issues on this board have been solved, however, no one takes the time to repost their successes once they actually contact us.

Additionally, I would like to remind you that our company ships over 60,000 orders monthly at times, and has a complaint/problem ratio UNDER .1%. That is less than 1 person in 1000. Yes, it is impossible to keep every person happy, and shipping companies do make mistakes, but if you contact us, we are ALWAYS more than happy to assist you! Please contact me so I can help you. derek , customer service manager

Customer,

I am more than happy to assist you, but cannot do so until you contact me. Please email me direct at either sales@herbal-smoke-shop.com on the website via the support form, and ALSO copy me @ globallifesupport@gmail.com, as well as derek@herbalsmokeshops.com. I want you to email me @ all 3 addresses, since I have not received any email from you thus far, and have no other info I need to help you, besides a complaint on a 3rd party message board.

Furthermore, you can contact me via PHONE at 866-437-2748 9am to 4pm eastern time, mon-friday. If we did not want our customers to be happy, we would not keep up with the ones who do not contact us direct, by responding to this board. Please send me your name/address/phone #, and most important your order #, and if there was a problem I am more than happy to help you. 99% of the issues on this board have been solved, however, no one takes the time to repost their successes once they actually contact us.

Additionally, I would like to remind you that our company ships over 60,000 orders monthly at times, and has a complaint/problem ratio UNDER .1%. That is less than 1 person in 1000. Yes, it is impossible to keep every person happy, and shipping companies do make mistakes, but if you contact us, we are ALWAYS more than happy to assist you! Please contact me so I can help you. derek , customer service manager

Customer,

I am more than happy to assist you, but cannot do so until you contact me. Please email me direct at either sales@herbal-smoke-shop.com on the website via the support form, and ALSO copy me @ globallifesupport@gmail.com, as well as derek@herbalsmokeshops.com. I want you to email me @ all 3 addresses, since I have not received any email from you thus far, and have no other info I need to help you, besides a complaint on a 3rd party message board.

Furthermore, you can contact me via PHONE at 866-437-2748 9am to 4pm eastern time, mon-friday. If we did not want our customers to be happy, we would not keep up with the ones who do not contact us direct, by responding to this board. Please send me your name/address/phone #, and most important your order #, and if there was a problem I am more than happy to help you. 99% of the issues on this board have been solved, however, no one takes the time to repost their successes once they actually contact us.

Additionally, I would like to remind you that our company ships over 60,000 orders monthly at times, and has a complaint/problem ratio UNDER .1%. That is less than 1 person in 1000. Yes, it is impossible to keep every person happy, and shipping companies do make mistakes, but if you contact us, we are ALWAYS more than happy to assist you! Please contact me so I can help you. derek , customer service manager