Complaint Review: Hover board 360 - Internet
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- Author Confirmed
- Hover board 360 Internet USA
- Phone:
- Web: Hoverboard360.com
- Category: Miscellaneous Electronics
Hover board 360 I Moto, Keenford Recall of Hoverboard offering terrible clothes instead of money that we paid for two hover boards costing 1,197.98 total Internet
*Author of original report: Still waiting
*Consumer Suggestion: Let's work together
Show customers why they should trust your business over your competitors...
These Companies are terrible.
I had called the company before Christmas 2015 because of some of the hoverboards exploding.
The man I spoke with said that the boards that were exploding were the cheap ones and the
boards we bought were way better, so no worries your boards are fine.
Fast forward recall and now they just want to offer as a refund of clothing credit.
The clothing they are offering is nothing my kids would want to wear nor would I want to
see them wearing.
We deserve to get cash back for this bad transaction.
This report was posted on Ripoff Report on 07/18/2016 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hover-board-360/internet/hover-board-360-i-moto-keenford-recall-of-hoverboard-offering-terrible-clothes-instead-o-1317533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Still waiting
AUTHOR: - ()
SUBMITTED: Tuesday, August 16, 2016
The company still wont send labels to return our two hoveboards.
I complained to the CPSC 800-638-2772 twice.
#1 Consumer Suggestion
Let's work together
AUTHOR: Hoverboard360 Customer - (USA)
SUBMITTED: Saturday, July 23, 2016
I'm sorry for your experience. I'm also a frustrated customer--see my report also filed on this website.
Hoverboard360 (aka Keenford Limited and ImotoHK) is participating in a USCPSC recall for dangerous hoverboards. Nine other companies are also participating, and all 9 of these companies will either repair/replace your hoverboard or offer a full money refund of your purchase price.
However, Hoverboard360 offers only a store credit to purchase clothing. The company should be required to offer the same remedies as the other 9 companies, namely repair/replacement or a full money refund.
If you feel the same way, let's work together. Please reach out to pineflatroad-hoverboard360 at yahoo dot com.
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