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Ripoff Report | H&R Block - Pendleton Review - Pendleton, Indiana
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Report: #727302

Complaint Review: H&R Block - Pendleton IN - Pendleton Indiana

  • Submitted:
  • Updated:
  • Reported By: JPearl — Pendleton Indiana United States of America
  • Author Not Confirmed What's this?
  • Why?
  • H&R Block - Pendleton IN 120 West State Street Pendleton, Indiana United States of America

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Walk in on 5/2/11 and talk with the owner about filing my taxes for the last four years.  I was quoted the price of $99 with the understanding that if she had to do more the price would increase.  Returned on 5/9/11 and only filed three years....TOTAL $328.00 for 75 minutes of her punching numbers into a computer, using 6 staples, 4 envelopes and 37 pieces of paper.   HUH!!!???  REALLY!!!???  I walked out only paying $99 but it wasn't pleasant as she walked away and let me deal with her husband after he was already yelling at her for not turning on a computer so he could print something.  Yikes!

This report was posted on Ripoff Report on 05/09/2011 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-block-pendleton-in/pendleton-indiana-46064/hr-block-incorrect-information-regarding-costs-pendleton-indiana-727302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

The price is reasonable

AUTHOR: Joseph - (U.S.A.)

POSTED: Tuesday, May 24, 2011

I do not know why they would have quoted you a price of $99 to do four years worth of returns, but that would be amazingly inexpensive.  I do not know how much documentation you had or what type of return was prepared (1040, 1040A or 1040-EZ), but $328 seems more reasonable.

Block is able to prepare returns beyond three years, assuming that particular office had the appropriate software available, so I do not know why they did not prepare the fourth return.

In any event, the time it took to prepare your return, and the amount of paperwork provided is NOT what you paid for your return. You paid for the knowledge of the tax professional, overhead, training and software development.  There are many factors that goes into determining how Block charges for their services, but based on what you paid, I believe your price was quite reasonable.

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#2 Author of original report

I did pay...

AUTHOR: JPearl - (United States of America)

POSTED: Saturday, May 14, 2011

I did pay....what they quoted.  Thanks though vinny, I'm sure your a perfect citizen.

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#1 Consumer Comment

You wouldn't pay......

AUTHOR: VinnyZ66 - (United States of America)

POSTED: Tuesday, May 10, 2011

.....$328 for three years worth of returns?

They should be filing a RipOff Report against you.

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