ideal finance solutions payment protection On 9/15 there was a charge to my checking account for $30. I called the company, and told them I did not sign up for payment protection? Payment protection for what? How did this happen? They said Internet

On 9/15 a charge of $30 was withdrawn from my checking account.  I called the number that I obtained from my bank account and called them.  I told them I never signed up for any payment protection program and wanted my funds returned to my account. They said that it would be refun ed in 10 days.  I called them  again, about 10 days ago and they said that it is in process and shld be receiving it in a few days. Its been a month and still no refund.   I have no idea how these people charged my bank accout.