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Ripoff Report | ILD Tele Services Review - Nationwide
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Report: #359105

Complaint Review: ILD Tele Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Berryville Virginia
  • Author Confirmed What's this?
  • Why?
  • ILD Tele Services ILD TeleServices.com Nationwide U.S.A.

ILD Tele Services Cramming Charges on Verizon monthly bill. ILD -TeleService .com Internet

*REBUTTAL Owner of company: ILD Will Help You

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Located on my Verizon statement was a charge from ILD Teleservices. This company had "opened" an account and billed their "charges" to my phone number with out personal approval. Not once but twice with in 12 days!

No clear explanation was provided to clarify why this occurred.

A verizion associate informed me of the "correct" term for this charge. "CRAMMING"

Pay attention to your monthly statement !

Lelia
Berryville, Virginia
U.S.A.

This report was posted on Ripoff Report on 08/04/2008 03:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ild-tele-services/nationwide/ild-tele-services-cramming-charges-on-verizon-monthly-bill-ild-teleservice-com-internet-359105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

ILD Will Help You

AUTHOR: Ild-Customer Service - (U.S.A.)

POSTED: Tuesday, May 05, 2009

ILD Teleservices is a leading payment processor for transactions between merchants and consumers. Through contractual relationships with telephone companies like AT&T and Verizon, we give merchants the opportunity to let consumers charge products and services such as long distance, internet access, and collect calling directly to your phone bill.

As a result, instead of purchasing these items with a credit card or opening an account with the merchant, you can have a transaction billed directly to your phone. When you do, the merchant sends your transaction information to ILD, and ILD adds the charge to your phone bill. It's a service very similar to what credit card companies provide.

If you have a charge you believe is incorrect, or if you have any other questions or concerns with ILD, please let us know. We want to address any and all issues you may have. To contact us, please email us at askild@ildmail.com. If you would prefer to call us, please call our hotline at 800-953-7765.

We've also recently updated our site, where you can find more information on ILD Teleservices and how to check your status, get help, or contact us. Please visit our site at www.ILDTeleservices.com.

Thank you, and please let us know how we can help.

Ilona

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