Report: #1278907

Complaint Review: knetbooks - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, January 08, 2016
Updated: Thu, July 21, 2016
Reported By: bpete1812 — winter park Florida USA

Author Not Confirmed

Why?

knetbooks Internet USA

Phone:
Web: knetbooks.com
Category: Colleges and Universities

knetbooks Unauthorized charges winter park Internet

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I recently rented a textbook with this company. The textbook was 6 days late, which I was not aware of. The only email I received was one telling me my card was charged $147 for the full amount of the book. I returned the book immediately. When I called customer service, I was told that they sent three emails advising of when it was due/late, which was not true. The only option is a 50% refund which is ridiculous. I am now awaiting a supervisor to call me.

This report was posted on Ripoff Report on 01/08/2016 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/knetbooks/internet/knetbooks-unauthorized-charges-winter-park-internet-1278907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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