Complaint Review: Lanier WorldWide, Inc - Woburn Massachusetts
- Lanier WorldWide, Inc 5A Constitution Woburn, Massachusetts U.S.A.
- Phone: 781-904-3770
- Web:
- Category: Miscellaneous Electronics
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We purchased and completely paid for a Color/Printer Copier with sadler stitch etc... on April 14, 2006. It was sent to use on April 26, 2006. The product was undeliverable because it was too big. The salesperson had mislead us size of the unit.
The salesman was contacted right away. A refund check was suppose to be have been sent to us. We did not receive it I waited two weeks. I contact the office manager on May 18 of the company find out no request was made for a refund. She told me a refund check would be sent to us. I waited a week and did not recieve a check. I contact the corporate office. and spoke with public relations. They told me it would take two weeks to process the check I found that was out ragious. But I waited. Two weeks later no refund check.
Now they are telling me it will take another week because they accidentally sent it to the wrong address. This was suppose to be sent out overnight. It is Monday and if this was the case it I should have been received it on Tuesday but they are telling me it is going to take another week. I can't believe them anymore.
Dennis
North Andover, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 06/12/2006 06:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lanier-worldwide-inc/woburn-massachusetts-01801/lanier-worlwide-inc-ripoff-woburn-massachusetts-195973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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