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Ripoff Report | Main Street Merchant Proces Review - Newton, MA
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Report: #1459426

Complaint Review: Main Street Merchant Processing - Newton MA

  • Submitted:
  • Updated:
  • Reported By: Carrie — St louis United States
  • Author Confirmed What's this?
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  • Main Street Merchant Processing Newton, MA United States

Main Street Merchant Processing Represeative Jacki Tried spamming us by deceptive practices. Representative named Jackie called and said she was from our current processor (which is called MainStream) and that she needed us to call her back due to overcharges on our June and July 2018 statements and monies owed to her by her processor she was representing. Newton MA

*Author of original report: Main Street attempted to scam our statements and lie about their identity.

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Once Jackie left the message to call her at 'our current processor’, I contacted my local salesperson, who I deal with for everything. Of course, she knew it wasn’t their phone number, nor did they have anyone internally named Jackie. So we called the number and realized it was this other company Mainstreet and when you hit option 1, you go into a voicemail where it says consultants are busy analyzing statements.

So our guess is there are several merchants falling prey to this scam. I hope this helps someone else. I’m glad I talked to my liver cal rep and have that relationship with her. Otherwise, I can see how people could fall for these scams. Sam

This report was posted on Ripoff Report on 09/04/2018 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/main-street-merchant-processing/newton-ma/main-street-merchant-processing-represeative-jacki-tried-spamming-us-by-deceptive-practic-1459426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Main Street attempted to scam our statements and lie about their identity.

AUTHOR: Sam - (United States)

POSTED: Tuesday, September 04, 2018

 We were told that our current processor called and they needed our June and July 2018 statements to correct overages charges that could be refunded to us by our processor (who they were pretending to be). Once Jackie left the message to call her at 'our current processor’, I contacted my local salesperson, who I deal with for everything.

Of course, she knew it wasn’t their phone number, nor did they have anyone internally named Jackie. My current company has a similar name but it was also interesting the knew information on our banking etc. So we called the number and realized it was this other company 'Mainstreet’ and when you hit option 1, you go into a voicemail where it says consultants are busy analyzing statements.

So our guess is there are several merchants falling prey to this scam. I hope this helps someone else. I’m glad I talked to my liver cal rep and have that relationship with her. Otherwise, I can see how people could fall for these scams. Sam

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