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Ripoff Report | Massage Envy Florence Review - Florence, Kentucky
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Report: #1162713

Complaint Review: Massage Envy Florence KY - Florence Kentucky

  • Submitted:
  • Updated:
  • Reported By: Clarence — walton Kentucky
  • Author Not Confirmed What's this?
  • Why?
  • Massage Envy Florence KY Houston rd Florence, Kentucky USA

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i was a customer for 10 months with no problems but i lost my job and found new job 75 miles away but they would not let me out of my last two months of contract totaling 120 bucks even after i explained. i now spend 10 hours a week driving to work and my wages went down and my expenses

This report was posted on Ripoff Report on 07/16/2014 11:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy-florence-ky/florence-kentucky/massage-envy-florence-kentucky-bad-business-practices-reporting-to-a-collections-agency-1162713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Author of original report

issue resolved

AUTHOR: Clarence - ()

POSTED: Saturday, July 19, 2014

today i received email saying they have lifted any collection activity.  thank you massage envy for taking the right action.

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#4 Consumer Comment

The purpose of contracts is to define both party's responsibilities..

AUTHOR: Ken - ()

POSTED: Thursday, July 17, 2014

They are upholding their end, YOU don't want to uphold yours.  If contracts could be cancelled at the whim of the signer, there would be no value to having a contract.  YOU agreed to ALL its terms when YOU signed it. There is NO Ripoff here.  Your "circumstances" are TOTALLY irrelevant.

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#3 Consumer Comment

Can't wait to hear your answer to Robert's question...

AUTHOR: Ken - ()

POSTED: Thursday, July 17, 2014

What DOES this contract say?

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#2 Author of original report

contract

AUTHOR: Clarence - ()

POSTED: Thursday, July 17, 2014

it allows cancellation if you move outside a 25 mile service center but it should let me cancel due to hardship due to my special cercomstances i would think.  they should play fair.

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#1 Consumer Comment

Question..

AUTHOR: Robert - ()

POSTED: Thursday, July 17, 2014

So does the legally binding contract you signed allow you to cancel it if you loose your job and find another job 75 miles away where you earn less and have to commute 10 hours a week?

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