Complaint Review: Master Shield of America - Orlando Florida
- Master Shield of America 6329 Orlando, Florida USA
- Phone: 4072030946
- Web: www.lastcoat.com
- Category: Home Improvements
Master Shield of America GENE PIERSON Gene Pierson continues to cheat employees of income Orlando Florida
*UPDATE EX-employee responds: Not True
*Consumer Suggestion: I agree
Once again Gene Pierson, under the name of Master Shield, provides inferior services, with many complaining customers, but he has not paid his sub-contractors and employees. He takes care of his expenses first, renting a home large enough for a family of 6 but he lives alone. He always has money to go to local bars and makes excuses not to pay people who have done work for him. Do Not Trust This Man. He has a serious drinking problem and when he's not drinking he is a very MEAN person.
This report was posted on Ripoff Report on 08/22/2015 12:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/master-shield-of-america/orlando-florida-32810/master-shield-of-america-gene-pierson-gene-pierson-continues-to-cheat-employees-of-income-1250224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE EX-employee responds
Not True
AUTHOR: Former Employee - (USA)
SUBMITTED: Monday, November 09, 2015
I worked for Gene for 6 years, jsut recently leaving to move out of the state. I have no dog in this fight but I REFUSE to let a disgruntled former employee who, herself, has a drinking problem and a HUGE ego TRY to ruin the reputation of someone and their business because she was terminated for continuous arguements with not only Gene but with other employees.
Although I knew there was no reason to, I just did a search on Master Shield of America with bbb.org. As for "inferior services", Gene maintains an A+ rating with the Better Business Bureau. Has there been any issues filed -Yes. Does he make sure the issues are satisfactorily resolved - Yes.
As for "not paying his sub contractors and employees", to my knowledge Gene has paid every dollar owed. That doesn't mean that everyone was paid what they expected when they expected it. If a job was not done by one of his installation crew to the total satisfaction of an owner, Gene would withhold money until it WAS done to the satisfaction of the owner - I think that's fair. Money was also withheld from a "sub contractor" because a stucco job that SHOULD have taken a maximum of 2 weeks was dragged out to 4 weeks before Gene fired them and hired a different crew to finish the work. Once the job was complete and the owner was satisfied and Gene was paid in full, he paid the first crew the remainder of their money in full.
Building a business isn't always easy and in the business Gene is in, there are some really slow months. Yes, there were times in the past that employees didn't get a full check every Friday (although Gene ALWAYS asked in advance if it would be a problem) but within a week or 2, the difference was paid in full. I don't think it's the FIRST time a compnay grew a little faster than maybe they should have. To my knowledge, Gene's expenses were NEVER first. He moved form an 800 square foot office to a 10,000 square foot warehouse and office. He purchased a company truck. He purchased a company that manufactures a product for coating commercial flat roofs. He moved into a nicer home (he does NOT live alone). He bought himself a company SUV. I thought this is why people start businesses - to hopefully make money and improve their lives - it's call free enterprise.
When he goes to local "bars", (Applebee's, Chili's, Roadhouse, Wing House next to the office, Gators Dockside, etc.) he typically takes and PAYS FOR some of the people who work for him. Does he like a cold beer - Yes. Then again, MANY people in the State of Florida enjoy a beer or 2. On the several occasions that I joined Gene, 1 or 2 other emplyees and this former disgruntled employee, I NEVER heard her complain about Gene paying for her glasses of wine and meal. It's unfortunate that when she drinks too much that she confuses the definition of "MEAN" with "firm". Then again, I think many peolpe who were fired due to inferior work habits probably consider their former boss "MEAN" and bad mouth them when and where they can and write ficticious or erronous reports on them.

#1 Consumer Suggestion
I agree
AUTHOR: THM - (United States of America)
SUBMITTED: Wednesday, September 02, 2015
I am in the same position as the Publisher of TheHomeMag Orlando. We are bringing this company many leads and they are being paid for their efforrts yet I am NOT being paid for mine. He is not a man of his word


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