Complaint Review: Match.Com - Internet
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- Author Not Confirmed
- Match.Com Internet United States of America
- Phone:
- Web: match.com
- Category: Dating Services
Match.Com fraudulent charges, auto renewal despite cancellation Internet
*Consumer Comment: They ripped me off too!
Show customers why they should trust your business over your competitors...
was supposed to renew. I edited then hid my profile to say I was closing my account because I was receiving so many unwanted emails from very nasty people. The
day after my account term ended, I was still receiving unwanted emails, so I went to see why. Not only had they changed my profile to show me as an active member again, but
they also charged me. I have emailed and called three times with no responses, and finally had to file a fraud complaint with my credit card.
This report was posted on Ripoff Report on 04/12/2010 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/matchcom/internet/matchcom-fraudulent-charges-auto-renewal-despite-cancellation-internet-592259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
They ripped me off too!
AUTHOR: Dallas Native - (USA)
SUBMITTED: Saturday, April 17, 2010
Match.com ripped me off to. What they do is have a hidden paragraph buried in the very lengthly legal terms that you agree to when you click the "I accept" button. This is the one that no one reads or it would take a whole day. What it says is that you automatically agree to renew when your subscription ends.
For instance, say you sign up for a three month membership. When the three months ends, you think your membership is over and your credit card won't be charged again, right? Wrong! Match.com rips you off by continuing to bill your credit card until you call them and complain, all because of this buried paragraph designed by their shyster lawyers.
My advice is to stay away from Match.com; there other other dating websites that don't screw you like this. Match.com has a bad reputations for ripping people off; just look at all the complaints filed against them.
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