REVIEW UPDATE: June 7, 2018: Weisberg Law remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Weisberg Law is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Weisberg Law has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Weisberg Law has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Weisberg Law remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Weisberg Law, P.C. for its commitment to excellence in customer service.

Ripoff Report’s discussions with Weisberg Law, P.C. have discovered an ongoing commitment by the law firm to total client satisfaction. This means that clients can expect Weisberg Law, P.C. will work towards finding a mutually satisfactory resolution to any complaints or concerns. Matthew Weisberg, Esq. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become better as a law firm.

Weisberg Law’s principal, Mr. Matthew Weisberg, Esq., has informed us that his personal philosophy is that his clients are a precious resource and the face Weisberg Law. As a successful lawyer, Mr. Weisberg feels it is critical to listen to his clients and respond properly and timely (same-day: even during holidays and vacations). By always putting his clients first, Mr. Weisberg hopes to maintain Weisberg Law as a successful boutique litigation law firm both now and for many years to come.

”The attorneys at Weisberg Law, P.C., serve Delaware Valley consumer and business clients in both Pennsylvania and New Jersey. Our lawyers represent clients on such issues as real estate fraud, predatory lending practices, mortgage foreclosure defense and professional liability litigation in southeastern Pennsylvania and southern New Jersey, including such communities as Philadelphia, Morton, Chester, Springfield, Norristown, Phoenixville, Pottstown, Doylestown, West Chester, Pennsauken, Camden, Lindenwold, Mount Holly, Trenton, Woodbury, Glassboro, Montgomery County, Delaware County, Philadelphia County, Bucks County, Chester County, Camden County, Burlington County, and Gloucester County.

Weisberg Law's mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence through aggressive and zealous advocacy towards satisfying our clients' litigation goals." Some of the other things Ripoff Report learned in the course of its review: typical customer feedback reads: “Weisberg Law (and Mr. Weisberg) truly communicate in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are very serious about meeting commitments, and deliver on all their promises."

The information provided in this report below is based on comments made by Matthew Weisberg during an on-site inspection held by a third party verification company with no biases toward Weisberg Law, P.C.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Weisberg Law, P.C. focuses mainly on Civil Litigation. They set themselves apart by providing reasonable, aggressive, and family friendly customer service.

Their company acquires leads for services using attorney referrals, competitors, colleagues, and marketing.

In order to turn a lead into a client, Weisberg Law maintains certain processes such as, responding to all telephone calls on the same day, meeting with potential clients within one week, and following up with an introductory letter.

Their target market consumer consists of clients dealing with cases involving legal malpractice, foreclosures, civil rights, and small business litigations.

When asked about the typical experience a client might expect to receive when working with their company, the owner, Matthew Weisberg stated, “All cases are personally managed and litigated by the managing partner. At each step, consistent communication is maintained.”

The company’s standard process for taking care of a complaint is to initiate immediate, same day contact by telephone, and then within a week a face to face conference takes place. Lastly, a formal letter of resolution is sent, if needed.

During the onsite interview Mr. Weisberg was asked to describe a situation where a client was not satisfied with the level of service they received, what he did to personally resolve the issue, and how the client responded when closing out their complaint: “We had a client that was not satisfied and demanded all of his money back. I spoke with him personally and refunded half of his money. After, we shook hands and wished each other good luck.”

When asked what it meant to Weisberg Law to be a part of the Corporate Advisory Business Remediation and Customer Satisfaction program, Mr. Weisberg stated, “It gives us another opportunity to resolve problems in the public view.”

Weisberg Law, P.C. / Statements from the owner, Mathew Weisberg, Esq.

”By promising same-day return inquiries as well as zealous and aggressive representation for our clients-the face of Weisberg Law, we make a firm commitment to them: our clients and their needs come first!

Weisberg Law, P.C. / Statements Improvements to Customer Service

Weisberg Law is attempting to file lawsuits quicker and has hired another attorney to help with the caseload in an effort to improve some of their internal processes.

Mr. Weisberg maintains that their company has made an effort to answer all questions and complaints immediately in order to uphold excellent customer service and make things right with their clients. He personally advises his employees to always be polite to the customer and resolve any issues as soon as possible.

Due to complaints against their company made on Ripoff Report, Weisberg Law has made changes to be more proactive to ensure that those issues don’t become a reality.

When asked what it meant to Weisberg Law to be a part of the Corporate Advisory Business Remediation and Customer Satisfaction program, Mr. Weisberg stated, “It gives us another opportunity to resolve problems in the public view.”

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

--------------------------------------------------- NOW TO THE ORIGINAL REPORT THAT WAS FILED

Matthew Weisberg - Prochniak Weisberg PC Paid a retainer fee to atty. Matthew Weisberg to avoid foreclosure on my home and he did nothing he claimed he could do. End result, I lost everything. Morton Pennsylvania

I fell behind on my mortgage payments and contacted attorney Matthew Weisberg who I found by web search. Mr. Weisberg's website appeared to be "Impressive" and in fact is still on the web. I contacted Mr. Weisberg's office by telephone and his "people' arranged a "conference call" to occur approximately a week from that time. Mr. Weisberg DID contact me, but was by his own words, very rushed and told me to briefly explain my situation. I told him I was 6 months delinquent on my mortgage and was in fear of foreclosure. He assured me that he was the guy I needed and that for $1500 he would postpone the upcoming sheriff's sale or, for $2500, he would "aggressively" get them (mortgage company) to modify the terms of the loan. "You need Me" he said. He said to send him the fee and he would get things going. Feeling a little uncomfortable to mail a fee, I drove to his office in Morton, Pa. and paid the receptionist the $2500 fee. At that time I was not able to meet with Mr. Weisberg, he was "not in the office". Almost a month went by and I still did not hear from him. I assumed he was going to meet with me to discuss the details of my "case'. After numerous phone calls and e-mails to his office, he finally called me right before the Sheriff's sale date and assured me I did not have to worry, I was alright. The Sheriff's sale did occur and from there I did lose the house. Mr. Weisberg never did anything he claimed he would do, never suggested any options I had such as short sale, bankruptcy, deed-in-lieu of foreclosure, etc. He just let it go to foreclosure. Whenever he did contact me, which was not very often, he would ask me to "refresh his memory" of my situation. I lost my home of 25 years because of this man's incompetence and arrogance (one of his best responses to my questioning was "hey man, you didn't pay your mortgage!"). I now know that I got totally scammed by this guy. True, I was foolish to pay a fee before signing a contract, but like I said he did and still does claim to be a great consumer advocate. The guy is huge phony. DO NOT USE THIS CREEP FOR ANYTHING.

Peter
Pennsauken, New Jersey
U.S.A.