Metro PC I made a payment with my American Express card got a confirmation from American Express on the 17th and they shut off my phone and the evening of the 17th because they do not see the payment  Nationwide

So what you have just admitted to anyone who reads this is that you are with a what is basically a Pay as you Go Cell Phone provider and did not pay them until the last day possible before they disconnect your phone for Non-Payment.

But now because of you trying to pay as late as possible, because the payment didn't actually get credited yet it is all of the sudden "their fault".  Yep typical entitlement attitude.

Perhaps next time you should plan on paying them before the last possible date to avoid this in the future.

Oh and you didn't tell us the time you made the payment, but I would not be shocked if you tried to pay the bill at 11PM on the 17th.