mycreditcompany lied, took money, hard to contact Nationwide

Made payments as agreed but couldn't get ahold of anyone other than calling and being on hold for20 minutes or longer. Asked questions pertaining my report and there responce was that sometimes the credit bureau will delete items without letting you know and to keep praying and they would re run the report after90 days for an additional fee at this point I'm getting frustrated because I have already thrown away 150.00 up front plus a 10.00 fee to run my credit along with 49.95 each month to ser nothing change like they promised and like many Americans I work hard for my money and don't appreciate it getting thrown away