Complaint Review: Neopets Premium Service - Internet
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- Neopets Premium Service Internet U.S.A.
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- Category: Internet
Neopets Premium Service Ripoff Dishonest fradulent billing practices Internet
*Consumer Suggestion: ..
Show customers why they should trust your business over your competitors...
Do not suscribe to the Neopets Premium Service. They will automatically bill your credit card when the year is up and will refuse to refund your money.
I was on hold for 30 minutes waiting to speak to a customer service representative. When the rep finally picked up the phone he told me that he was unable to refund my money without a signature. So I asked him if I was understanding him correctly when he said that he could debit my credit card for $69.95 without my signature or my permission but he was unable to refund my money without a signature. He told me that was their "policy." Nice policy you have there Neopets!
Linda
Brooklyn, New York
U.S.A.
This report was posted on Ripoff Report on 01/26/2007 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neopets-premium-service/internet/neopets-premium-service-ripoff-dishonest-fradulent-billing-practices-internet-232813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
..
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Sunday, June 07, 2009
It is made VERY CLEAR in the terms of conditions that you agree to when signing up that rebilling is automatic it is up to you to call and cancel before the rebilling date.
Advertisers above have met our
strict standards for business conduct.
