Complaint Review: Netflix - Internet
- Netflix www.netflix.com Internet U.S.A.
- Phone:
- Web:
- Category: Video Stores
Netflix Netflix Gift Certificates...Read the fine print Ripoff Internet
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If you are purchasing a Netflix gift certificate, read ALL of the fine print. I didn't realize I would continue to be charged after the 3 months subscription was up.
A 3 month subscription means nothing b/c your credit card will be charged if you do not call them. I tried and tried to contact them by phone and after being on hold for 30 minutes, the rep kept asking and re-asking for my info, she kept saying what was that name again, what was that card # again, etc and then she tried the "our computers are slow today" trick. It took her 20 minutes to finally say ok, we'll stop charging you BUT if your last movie does not reach us in 7 days, we will charge you $21.00.
Well, I know when I had a subscription for myself, it took up to 2 weeks for them to receive my movies and they blamed it on the Post Office. I will never use Netflix again. I am so disappointed.
Michele
Cape Girardeau, Missouri
U.S.A.
This report was posted on Ripoff Report on 06/16/2007 02:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netflix/internet/netflix-netflix-gift-certificatesread-the-fine-print-ripoff-internet-254945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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