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Ripoff Report | Norvax Inc Review - , Internet - Norvax inc no customer
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Report: #604191

Complaint Review: Norvax Inc - Internet

  • Submitted:
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  • Reported By: Agent — Phila Pennsylvania United States of America
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  • Norvax Inc Internet United States of America

Norvax Inc No customer service when system doesn't work properly Internet

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Bought this system and have had many glitches.  Help is nonexistant when setting this up. When clients click Apply Now for some carriers, the applications never reach company. They are scrubbed by a middle company, randomly pulled, and a certain percentage never gets turned into the insurance company. Only a month later will you realize after you have lost a customer or 2 or 3 or more.  They offer no resolution to this problem and certainly no reimbursement for lost customers. Don't trust their system.

When calling to report a problem, can not get agent on the phone ever. May take a few weeks to get someone to call.They called every day to make the sale though.

This report was posted on Ripoff Report on 05/17/2010 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/norvax-inc/internet/norvax-inc-no-customer-service-when-system-doesnt-work-properly-internet-604191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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