Payless Car Rental - MSP Agent neglected to refund the lower rate I received via email from the company. I still have not seen the refund. Bloomington Minnesota

 Ripoff amount for the rental vehicle. I prepaid for the rental car. Then received an email that I had a lower rate. I mentioned to the agent when I picked up the vehicle and she stated that the amount would be credited at the return of the vehicle. When I returned the vehicle I told the agent again. He gave me a receipt with $2 dollars less than what the refund should have been. But the kicker is that neither amount has been credited to my credit card. I might report them with my cc company for fraud.