Complaint Review: realty trade . com - orlando Florida
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- realty trade . com 14 orlando, Florida United States of America
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- Category: Sales People
realty trade . com They lied to me to! orlando , Florida
*REBUTTAL Owner of company: 100% Client Satisfaction Committment
Show customers why they should trust your business over your competitors...
I to was lied to about getting my money back after 6 months. I paid over 1000 dollars.Was told that I had a potential buyer, only one with an e-mail that didn't exist. How interesting before i gave money they claimed I had alot of interested buyers. My timeshare is in a very popular area ,walking distance to Disneyland. but after sending a registered certified letter requesting my refund I got no responce. I got a weak intrest from a so called service manager who didn't return my calls and his e-mail did't work. It only confirmed they had no interest in refunding my money! Shame on you guys!
This report was posted on Ripoff Report on 11/19/2009 05:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realty-trade-com/orlando-florida-3280/realty-trade-com-they-lied-to-me-to-orlando-florida-526027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
100% Client Satisfaction Committment
AUTHOR: RT Escalated Claims - (USA)
SUBMITTED: Monday, November 30, 2009
The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network. If this happens with your property, please contact us at this email address: <<urgent@realtytrade.com>> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.
With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.
Again, please email <<urgent@realtytrade.com>> with your grievance and addressed professionally and quickly.
Thank you for your cooperation.
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