Complaint Review: SBC ILLINOIS - Internet
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- Author Confirmed
- SBC ILLINOIS www.sbc.com Internet U.S.A.
- Phone: 800-244-4444
- Web:
- Category: Telephone Companies
SBC ILLINOIS ripoff Saginaw Internet
*Consumer Suggestion: Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
*Consumer Suggestion: Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
*Consumer Suggestion: Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
*Consumer Suggestion: Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
Show customers why they should trust your business over your competitors...
I call to Poland Dec.5.2004 and SBC long distance charged me for 55 minutes 152.90 dol. I think this is big rip-off.
Halina
Roselle, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/23/2005 12:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sbc-illinois/internet/sbc-illinois-ripoff-saginaw-internet-128576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Suggestion
Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Friday, April 08, 2005
When you sign up for long distance you are asked if you make any international calls and if you do you have to sign up for a plan. SBC is not different than any other company like AT&T, MCI etc etc as far as if you do not have an international plan you are charged "rack rates" which are very high per minute. I ran into the same thing a few years ago with AT&T and when I called them I explained to them that we normally don't make international calls but it was a family emergency (I was respectfull and did not demand a refund) I simply and politely asked them if anything could be done about the per minute rate and the representive adjusted 50% of the charges (which was better than nothing since it was my fault) and I signed up for an international plan. Remember you get more flys with honey than you do vinegar. I hope this helps
#3 Consumer Suggestion
Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Friday, April 08, 2005
When you sign up for long distance you are asked if you make any international calls and if you do you have to sign up for a plan. SBC is not different than any other company like AT&T, MCI etc etc as far as if you do not have an international plan you are charged "rack rates" which are very high per minute. I ran into the same thing a few years ago with AT&T and when I called them I explained to them that we normally don't make international calls but it was a family emergency (I was respectfull and did not demand a refund) I simply and politely asked them if anything could be done about the per minute rate and the representive adjusted 50% of the charges (which was better than nothing since it was my fault) and I signed up for an international plan. Remember you get more flys with honey than you do vinegar. I hope this helps
#2 Consumer Suggestion
Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Friday, April 08, 2005
When you sign up for long distance you are asked if you make any international calls and if you do you have to sign up for a plan. SBC is not different than any other company like AT&T, MCI etc etc as far as if you do not have an international plan you are charged "rack rates" which are very high per minute. I ran into the same thing a few years ago with AT&T and when I called them I explained to them that we normally don't make international calls but it was a family emergency (I was respectfull and did not demand a refund) I simply and politely asked them if anything could be done about the per minute rate and the representive adjusted 50% of the charges (which was better than nothing since it was my fault) and I signed up for an international plan. Remember you get more flys with honey than you do vinegar. I hope this helps
#1 Consumer Suggestion
Rebuttal if you do not have an international plan you are charged "rack rates" which are very high per minute
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Friday, April 08, 2005
When you sign up for long distance you are asked if you make any international calls and if you do you have to sign up for a plan. SBC is not different than any other company like AT&T, MCI etc etc as far as if you do not have an international plan you are charged "rack rates" which are very high per minute. I ran into the same thing a few years ago with AT&T and when I called them I explained to them that we normally don't make international calls but it was a family emergency (I was respectfull and did not demand a refund) I simply and politely asked them if anything could be done about the per minute rate and the representive adjusted 50% of the charges (which was better than nothing since it was my fault) and I signed up for an international plan. Remember you get more flys with honey than you do vinegar. I hope this helps
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