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Report: #1202144

Complaint Review: ShirfDesign - Internet

  • Submitted:
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  • Reported By: Disappointed Customer — Toronto Ontario
  • Author Not Confirmed What's this?
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  • ShirfDesign Internet USA

ShirfDesign Shirf Design Jacob Shirf Design Solutions Unreliable scammer who looks to steal money Toronto Internet

*REBUTTAL Owner of company: Elliot Whyte reported to the police

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After employing Jacob Shirf of Shirf Design Solutions on Kijiji I was met with some grace, he told me that he was able to take my project on and get it completed within 48-72 hours after we begun. I explained to him my urgency on the project and what I required which he told me wouldn't be an issue at all. After discussing the full extent of my needs and my requirements I told Jacob that I would need an update daily to ensure we were continuing on the right path and that I needed my project fully complete by Friday. He said no problem and priced me at $350 for the initial render and $50 for everything following it.

Unfortunately it didn't go this way instead I received terrible customer service. Jacob and I agreed that a milestone payment plan would be sufficient considering my past experience with designers in this market. The designer sent me 1/8 designs over to confirm that the render was okay, I told Jacob that the design looked great however I require the other 7 as we previously discussed. He then attempted to strong arm me by stating if I do not pay him in full that I would not receive my designs, after explaining my past again and reiterating the fact that we had a milestone payment structure he hung up the phone on me and left me hanging. I recommend caution when dealing with this freelancer as he isn't reliable by any means. As someone who works in this market I find it unfortunate that freelancers still continue to have poor customer service.

It's evident this freelancer is in the market to take peoples money without fully completing their project. It's unfortunate because it's people like this Freelancer who make our market look bad.

This report was posted on Ripoff Report on 01/16/2015 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shirfdesign/internet/shirfdesign-shirf-design-jacob-shirf-design-solutions-unreliable-scammer-who-looks-to-ste-1202144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Elliot Whyte reported to the police

AUTHOR: Design Solutions - ()

POSTED: Saturday, January 17, 2015

Hi all. As an owner of Design Solutions I may assure you of the excellent customer support approach we have.  

With respect to this report filed, please be advised that the report is an attempt to bully honest business and has no basis whatsoever.

Mr. Elliot Whyte was reported to the police for threats and harassment to our business. Should you require any details about this particular incident of Design Solution business practices in general, please contact us at info@shirfdesign.com

If you are a 3D specialist harrassed or otherwise harmed by Mr. Whyte, we will be glad to share our experience with you and include you in our claim for remediation against this person. 

Sincerely, Jacob Shirf, owner of Design Solutions 

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