Complaint Review: SilverBirch Studios Inc. - Toronto Ontario
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- Author Confirmed
- SilverBirch Studios Inc. 150 Ferrand Dr., Suite 500 Toronto, Ontario Canada
- Phone: 416-621.6711
- Web:
- Category: Cellular Phone Companies
SilverBirch Studios Inc. NEED $9.99 Monthly Cell phone Charge REMOVED Toronto Ontario
*Author of original report: Customer Service Called Back to Help
*Author of original report: Customer Service Called Back to Help
*Author of original report: Customer Service Called Back to Help
*Author of original report: Customer Service Called Back to Help
*UPDATE Employee: Please call us again
Show customers why they should trust your business over your competitors...
I would like SilverBirch Company to remove their monthly charge off my cell phone. This purchase was NOT AUTHORIZED by me and now I am being billed for this miscelleanous expense.
Have contacted the company many times and kept leaving voice mail but no one replies.
Please HELP!!! NEED RESPONSE and NEED TO STOP CHARGES
Nizam
PORT SAINT LUCIE, Florida
U.S.A.
This report was posted on Ripoff Report on 05/14/2008 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/silverbirch-studios-inc/toronto-ontario-m3c-3e5/silverbirch-studios-inc-need-999-monthly-cell-phone-charge-removed-toronto-ontario-332377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Author of original report
Customer Service Called Back to Help
AUTHOR: Zam - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008.
He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone.
Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything.
I woud like to know or get confirmation that the charges were removed from the account
#4 Author of original report
Customer Service Called Back to Help
AUTHOR: Zam - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008.
He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone.
Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything.
I woud like to know or get confirmation that the charges were removed from the account
#3 Author of original report
Customer Service Called Back to Help
AUTHOR: Zam - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008.
He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone.
Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything.
I woud like to know or get confirmation that the charges were removed from the account
#2 Author of original report
Customer Service Called Back to Help
AUTHOR: Zam - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
I was contacted by Derek of SilverBirch Inc on May 14th 2008.
He offered to help if I emailed him my Cell Phone number and the name of my service provider to remove the $9.99 monthly charge from my business cell phone.
Since I have emailed Derek of SilverBirch, I have not recieved any acknowledgement from SilverBirch Inc that the charges were removed from my business account. So I am still not sure if Derek has done anything.
I woud like to know or get confirmation that the charges were removed from the account
#1 UPDATE Employee
Please call us again
AUTHOR: Jambo Support - (Canada)
SUBMITTED: Friday, May 23, 2008
Dear Sir,
Please send an e-mail to support@jambomobile.com indicating your mobile phone number and carrier, we will be more than pleased to help you with cancelling your subscription. You can also contact us at +1 416 621 67 11.
Best Regards
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