Complaint Review: Skullcandy Headphones/ Earphones - Park City Utah
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- Author Confirmed
- Skullcandy Headphones/ Earphones 1441 West Ute Blvd Suite 250 Park City, Utah U.S.A.
- Phone:
- Web:
- Category: Miscellaneous Electronics
Skullcandy Headphones/ Earphones, Scott Sent Back Broken Heller sent broken earphone back as per lifetime guarantee. they said they received broken pair and gave me return auth #. did not send replacement pair and refuse to answer 6 emails Park City Utah
*Author of original report: update to sckullcandy
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I sent back a broken pair of skullcandy earbuds to the company as per their lifetime guarantee. They emailed me a return merchandise authorization number. I sent them back and got confirmation of receipt of broken product. They claim that they sent replacement pair but no employee can obtain tracking number. After 6 or 7 emails to Scott Heller at the company, I have received no response.I guess I have been scammed.
Steve s
Baltimore, Maryland
U.S.A.
This report was posted on Ripoff Report on 12/11/2008 06:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skullcandy-headphones-earphones/park-city-utah-84098/skullcandy-headphones-earphones-scott-sent-back-broken-heller-sent-broken-earphone-back-400484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
update to sckullcandy
AUTHOR: Steve s - (U.S.A.)
SUBMITTED: Wednesday, December 17, 2008
After 5weeks and no response to 6 emails they finally sent me a replacement pair of earbuds. Never told me that they were in transit. No tracking number # either. Poor communication, but, at least they sent them.
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