Complaint Review: Sleepy's- Springfield PA - Springfield Pennsylvania
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- Author Not Confirmed
- Sleepy's- Springfield PA 400 S State Rd Springfield, Pennsylvania USA
- Phone: 610-544-1514
- Web:
- Category: Mattress Stores
Sleepy's- Springfield Pennsylvania Horrible Horrible Horrible Springfield Pennsylvania
*UPDATE Employee: We are Here to Assist
Show customers why they should trust your business over your competitors...
I purchased 2 mattress sets and a bed frame with headboard from Sleepy's. they attempted to deliver me damaged merchandise 3..yes 3 times. The 1st time the box and the headboard was ripped.. the 2nd time the wood inside the headboard was broken and a leg of the frame was missing. the last time the leather on the headboard was scratched as well as the wood on the legs of the bed. I gave them 3 tries and now they are taking their good old time refunding me my money! I've called all the #s they've given me and no one is answering. If I don't hear from them soon I will be contacting my lawyer!
This report was posted on Ripoff Report on 12/03/2013 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sleepys-springfield-pa/springfield-pennsylvania-19064/sleepys-springfield-pennsylvania-horrible-horrible-horrible-springfield-pennsylvania-1103918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We are Here to Assist
AUTHOR: Cathy Sable - ()
SUBMITTED: Friday, January 31, 2014
First let us apologize that you received numerous deliveres of damaged merchandise, this is not normal businses practice. I want to further discuss what transpired and ensure that if a refund was requested that you have since received. Please email csable@mattress.com and provide your sales order number. We look forward to addressing this with you and reaching an amicable resolution.
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