Complaint Review: Southerland Inc\ Mattress Overstock - memphis Tennessee
- Southerland Inc\ Mattress Overstock 1973 Southerland Inc memphis, Tennessee United States of America
- Phone: 615-226-9650
- Web: www.southerland.com
- Category: Mattress Stores
Southerland Inc\ Mattress Overstock I purcahsed a mattress made by Southerland Inc in Memphis, TN not even sleeping on the mattress a good 6 months the mattress has sunk in the middle. The mattress was turn as stated on the warranty to Company has No good mattress refuses to honor their warranty , I have a mattress made by Southerland Inc and it is not even a year old. I made contact with the company and they are refusing to do anyt memphis, Tennessee
*Author of original report: UPDATE 02/19/2013
*Author of original report: Updated February 19, 2013
*Consumer Comment: Does your mattress meet the measurement standards for a "defective" mattress..
I, Purchased a mattress from Overstock Mattress Company who sells the brand made by Southerland Inc. Southerland Inc has a warranty they refuse to honor and there products are no good. The mattress is sunk in the middle and it is not that old maybe 6 months. Overstock Mattress COmpany keep telling me to go back to Southerland Inc cocnerning the mattress. Southerland Inc refuses to take the mattress back as well. And it is still under warranty. I have called Southerland Inc and the Company will not talk to you. Nor their attorney. Please think twice before you purchase a mattress made by this company.
This report was posted on Ripoff Report on 10/24/2012 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/southerland-inc-mattress-overstock/memphis-tennessee-37207/southerland-inc-mattress-overstock-i-purcahsed-a-mattress-made-by-southerland-inc-in-memp-959410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
UPDATE 02/19/2013
AUTHOR: Anna - (United States of America)
SUBMITTED: Tuesday, February 19, 2013
" All previous statements made by Annie Morgan regarding Southerland , Inc. and/or Mattress Overstock are retracted."

#2 Author of original report
Updated February 19, 2013
AUTHOR: Anna - (United States of America)
SUBMITTED: Tuesday, February 19, 2013
All previous statements made by Annie Morgan regarding Southerland , Inc. and/or Mattress Overstock are retracted."

#1 Consumer Comment
Does your mattress meet the measurement standards for a "defective" mattress..
AUTHOR: Ken - (USA)
SUBMITTED: Wednesday, October 24, 2012
as defined in your warranty?
Is it stained in any way? This will almost certainly void the warranty.
IF you think they're violating the terms of your WRITTEN warranty, contact the BBB.


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