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Ripoff Report | Sterling Home Mortgage Review - Phoenix, Arizona
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Report: #698875

Complaint Review: Sterling Home Mortgage Chris and Anette Brown - Phoenix Arizona

  • Submitted:
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  • Reported By: Dan — Gilbert Arizona United States of America
  • Author Not Confirmed What's this?
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  • Sterling Home Mortgage Chris and Anette Brown 16815 S Desert Foothills Pkwy Phoenix, Arizona United States of America

Sterling Home Mortgage Chris and Anette Brown Chris and Anette Brown Loan Officer Phoenix, Arizona

*UPDATE EX-employee responds: All True

*REBUTTAL Owner of company: All Lies

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Sterling owners Chris and Anette Brown owe several of there employees allot of money.  They are cashing our funding checks and walking.

This report was posted on Ripoff Report on 02/23/2011 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sterling-home-mortgage-chris-and-anette-brown/phoenix-arizona-85048/sterling-home-mortgage-chris-and-anette-brown-chris-and-anette-brown-loan-officer-phoenix-698875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 UPDATE EX-employee responds

All True

AUTHOR: lydachris - (United States of America)

POSTED: Friday, February 25, 2011

I am also one of Sterling’s ex employees that has not been paid on several loans that I closed while an employee of Sterling. I did not rip of any of my clients and I have still not been paid. Sterling did state that they had a target date of Jan 24th to close out all loans; however they said that they would work with the LO’s to close out all of their loans that were in progress so that the clients would not suffer. They also stated this to several of the lenders that they were flexible on that date. I closed two of the three loans they owe me money on prior to the Jan 24th and I did not charge my clients over 3%, so they have no excuse to not pay me. It is a shame that Anette can still be originating loans with another lending company. For any other LO’s that have not been paid I would suggest that you contact the Arizona Mortgage regulatory and file a complaint. I would also suggest that you file a suite in small claims court, if a judgment is issued in your favor than the Mortgage regulatory can take action against Ms Browns originators license because they are stealing our money that is rightfully ours.

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#1 REBUTTAL Owner of company

All Lies

AUTHOR: Sterling Home Mortgage - (United States of America)

POSTED: Wednesday, February 23, 2011

Here is the truth.  Dan Wickner broke direct company policy by charging the borrower more than the allowed company maximum of 3% of the loan amount.  He charged the borrower $11,000 to originate a $240,000 mortgage.  Not only was this against company policy, but he should be ashamed of himself for treating his clients this way.

On top of that he was told on January 12th that Sterling was closing it's doors on January 24th and all files needed to be transferred to a new lender if closing after the 24th.  He had complete disregard for our company policies and procedures and closed his file on the 1st of February.  Our contract states that if you break company policy you will not be paid on a file.  This is why Dan Wickner and a few others are not being paid.  All of my actions can be proved and I am more than willing to produce documentation to prove my case.

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