super 8 dells wisconsin would not give refund wis dells  Wisconsin

This report was so poorly written I don't even know where to begin.  As a consumer, I always check out the refund/cancellation policy before I book a hotel.  You can check it on the website of any hotel.  You want to know what you are getting into, when you are making a big purchase, such as a hotel.  Some only allow you to cancel up to 14 days in advance, before being charged a night.  Perhaps you cancelled one or two days prior to your scheduled stay, it's possible it was written in the cancellation policy that this is the rule.  The Dells is a large tourist destination, so they need to have rules for a reason.  If people cancelled last minute, they would lose lots of profit, hence cancellation fees.

Nowhere does it say you contact headquarters, explaining your situation.  Had you done your research, perhaps you would have had an easier time.