Symbilling Posted chrges on bank account without authorizations. Nationwide

Symbilling posted two charges on my bank account with out authorization. I found their website. It tells you to call to their 866 #. No one answers the phone. I also send them an email message. No responce, yet. I got lucky and contacted another internet billing company that apparently works with Symbilling #866-865-3840. I spoke to a James and he confirmed that he also worked with Symbilling. He stated that there was a computer mulfunction and that I was not the only one with the problem. Once the problem is resolve people would get reembursed their money. NOTHING yet.