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Ripoff Report | Turn table basics Review - , Internet
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Report: #639113

Complaint Review: turn table basics - Internet

  • Submitted:
  • Updated:
  • Reported By: Alyce Luft — San Pedro California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • turn table basics Internet United States of America

turn table basics turntablebasics Never received (3) turntable belt drives I ordered and paid for. No response to subequent emails. Internet

*REBUTTAL Owner of company: This belt was backordered and has been shipped

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Ordered and paid for (3) belt drives to repair my stereo turntables. Credit card charged immediately. Merchandise never sent. Subsequent emails go unanswered. Did research regarding company turntable basics and found dozenz of similair complaints. Merchandise ordered and paid for, but never delivered. The phone number I tracked down for this company is out of order. Total Scam.

This report was posted on Ripoff Report on 09/09/2010 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/turn-table-basics/internet/turn-table-basics-turntablebasics-never-received-3-turntable-belt-drives-i-ordered-and-p-639113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

This belt was backordered and has been shipped

AUTHOR: Turntable Basics - ()

POSTED: Tuesday, July 23, 2013

Turntable Basics has served more than 50,000 customers in the last 12+ years.  I stock more than 300 products and from time to time, some items are backordered.  In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside.   This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs.  I would like to convey my most sincere apologies for this lapse in judgment.  Customer communications has been moved to the top of each day's priority list.

 

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