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Ripoff Report | Unique blade Review - Lakeland, Florida
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Report: #883089

Complaint Review: unique blade - lakeland Florida

  • Submitted:
  • Updated:
  • Reported By: scubasteve — sanford Florida United States of America
  • Author Not Confirmed What's this?
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  • unique blade 4367 holden rd lakeland, Florida United States of America

unique blade mails wrong merchandise and their personel info to wrong person lakeland, Florida

*REBUTTAL Owner of company: Unique Blade LLC response
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i ordered a knife from this company and they sent me the wrong item .they sent me someones els order with there personel info and sent my order to someone els and my personel info. i called them up and they wanted me to send my wrong order to them that cost more and for me to pay shipping because of their mistake and said they would mail out mine as soon as they get theirs back. never offered anything for the mistake and still waiting for my right order to come and now out more money and no product.

This report was posted on Ripoff Report on 05/15/2012 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unique-blade/lakeland-florida-33811/unique-blade-mails-wrong-merchandise-and-their-personel-info-to-wrong-person-lakeland-f-883089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Unique Blade LLC response

AUTHOR: Unique blade, Inc. - (U.S.A.)

SUBMITTED: Saturday, June 09, 2012

POSTED: Saturday, June 09, 2012

I am sorry for the trouble this has caused you. I can assure you it was a simple mistake and I will be using this as an example to help ensure this type of problem doesn't happen again. We ALWAYS take care of return shipping when the problem is on our end.

Please feel free to contact us and we will gladly resolve any issues you may encounter

Thank you for your understanding and patience!

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