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Ripoff Report | Vehicle Services Departme Review - Plano, Texas
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Report: #1369938

Complaint Review: Vehicle Services Department - Plano Texas

  • Submitted:
  • Updated:
  • Reported By: Larry — Novi Michigan USA
  • Author Not Confirmed What's this?
  • Why?
  • Vehicle Services Department 6400 Pinecrest Drive Suite 400 Plano, Texas USA

Vehicle Services Department Every 2-3 months I receive a letter about my 2013 Ford Explorer warranty, states I must get a contract from them Plano Texas

*Consumer Comment: Check the FTC website about vehicle warranties

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Every 2-3 months I receive a letter from Vehicle Services Department, stating my 2013 Ford Explorer warranty has expired and that I MUST purchase an extended warranty from this company. I have called several times to request stopping these letters and annoying phone calls. I requested they take my name off their contact list. BUT they continue to harass me with warnings about major repairs that will cost me a lot of money.

Please inform this company that I am not interested in purchasing an extended warranty plan from them, as IZ have Ford Extended Service Plan 5 years or 75,000 miles, purchased from my Ford dealer.

This report was posted on Ripoff Report on 04/27/2017 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vehicle-services-department/plano-texas-75024-2959/vehicle-services-department-every-2-3-months-i-receive-a-letter-about-my-2013-ford-explor-1369938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Check the FTC website about vehicle warranties

AUTHOR: FloridaNative - (USA)

POSTED: Sunday, April 30, 2017

There are several vehicle warranty scams out there - so much so that the FTC has a warning about them. Look up the FTC website, and even Consumer Reports, to see what to do about these mailers. You can file a complaint with the FTC so they can go after the scammers. No one is required to have a vehicle warranty. That alone tells you it is a scam. 

Protect yourself. Don't reply to the letter. Don't provide any information. Report them to the FTC and follow the instructions. 

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