Vitamax Complete Ripoff Tempe Arizona

In November, I saw an advertisement on the TV to help losing weight. In the advertisement, it stated the only thing you had to do was pay S&H, there was no indication about having to pay for a trial run or that you would be charged for the product as soon as you received them. I paid a total in all of $12.95, it came out of my Account with the card that I use; to my surprise a week later I was charged for the full amount of $89.95. 

I did not agree to pay this amount and when I called the company back, they said that the advertisement on TV stated that there was a 14-day Trial period, but in fact they(Vitamax) then told me that I actually had 14 days to try out the product and that if I did not like the products that I actually had 30 days to decide and that I would get full reimbursement. When I said that I didn't want the product any further and the fact that I never opened either bottle, they said they would reimburse me; minus that with a restocking fee of $19.95 - So, I spent $89.95; that I did not authorize and I only get back $70.00 dollars; how does that make any sense. 

Matter finally telling them that it was unfair and them(Vitamax) telling me that I could keep the Garcinia product and that they would then refund me the cost of the Colon Cleanse instead - I told them I wanted full reimbursement and that I did not want the products at all, then and only then did they give me an RMA# for a RA(Return Authorization). They proceeded to give me the numbers that I clearly wrote on the packages and clearly marked with RETURN TO SENDER. This was a week after receiving the packages. 

So, here it is now going on three weeks in all; still haven't received my reimbursement as they promised, but as soon as I went to my Bank yesterday and filed a grievance against the Company to get a Full reimbursement and informing my bank that I did in fact return the Products. Later that afternoon I get a Phone call from them with no message left and the only way for me to know it was them - I called the number back today on December 21,2014. Asked the person on the other end what company this was and she(Lauren) informed me it was Vitamax customer care. I Proceeded to give her certain info to tell me why I haven't received the reimbursement that was promised. She then informs me that the products never came back to them and that I still have them in my possession and that in order for me to get my reimbursement, they need the products back.   I then went onto letting her know that I claimed and filed a dispute with my Bank for the full amount that was taken without my consent or authorization. As soon as I stated this to Lauren, she then said that they would forego the Restock fee if I were to tell my bank to drop the dispute. And she also stated that a Senior Management Personnel would be in touch with me to discuss this matter further. At this point she was getting agrevated with me telling me that this call has gone on for more than 8 minutes and that she was turning it -the matter at hand over to someone in a management position and that I were to return the products immediately to resolve this issue. 

Again, to recap; I saw advertisement on TV for pills to help lose weight, that you only had to pay S&H; there was no commitment to sign up for. Nowhere in or on the ad did it say that it was a 14-day trial and that if not completely satisfied that you would have to pay a restocking fee or that you would be charged Full Price for the Products.