Complaint Review: Vongo - Starz Entertainment - Internet
- Vongo - Starz Entertainment www.vongo.com Internet U.S.A.
- Phone:
- Web:
- Category: Theaters
Vongo - Starz Entertainment Vongo is a RIP-OFF Internet
*Consumer Suggestion: Vongo Customer Support Phone Info
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I had a subscription to Netflix which i was going to cancel because Vongo sounded like such a better deal. I had multiple problems with the download that none of their suggested solutions resolved; When I tried to contact Vongo, i discovered it is virtually IMPOSSIBLE to do so
1. I tried to find any contact information on both the Vongo and the Starz sites they have none;
2. I tried using the Ask Vongo automated response system it told me that information was unavailable, try back later (and ive tried back several different times of the day, for three days now);
3. I checked whether they have a 1-800 Number (they dont).
They've given us NO way to contact them, whatsoever.
I was able to find an email address for a Mr. Peter Roberts (peter.roberts@starz.com) who claims to be their Customer Service Director, and i have written to him asking what he plans to do about the problems Vongo customers are all having, but i dont' know that i expect any substantive, sincere answers. This seems not just a minor "glitch", but rather, a deliberate attempt to make it difficult for anyone to contact them.
DO NOT get involved with VONGO, its evidently a major RIP-OFF.
(((ROR REDACTED)))
Gaia
Goleta, California
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 02/14/2008 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vongo-starz-entertainment/internet/vongo-starz-entertainment-vongo-is-a-rip-off-internet-308869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Vongo Customer Support Phone Info
AUTHOR: Dsprado1 - (U.S.A.)
SUBMITTED: Wednesday, July 30, 2008
I had a problem w/ Vongo and after growing tired of chatting with a machine, I Googled -contact phone for vongo. Clerly I was not the only one looking for this number as the fitth hit gave the correct number as 877-866-4621
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