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Ripoff Report | WCCL Network - MyHelpHub.Co Review - , Internet
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Report: #617342

Complaint Review: WCCL Network - MyHelpHub.Com - Internet

  • Submitted:
  • Updated:
  • Reported By: Wittyservant3 — Albuquerque New Mexico USA
  • Author Confirmed What's this?
  • Why?
  • WCCL Network - MyHelpHub.Com Internet United States of America

WCCL Network - MyHelpHub.Com STAY AWAY from this company at ALL costs!!! Internet

*UPDATE Employee: RESOLVED -- Customer is assisted or refunded

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WCCL Network AKA myHelpHub.com is nothing but a rip-off business.  They will take your money, but if you are unhappy with their product, you just lost your money because they do NOT give refunds.  Stay away from this company unless you like losing money.

This report was posted on Ripoff Report on 06/24/2010 09:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wccl-network-myhelphubcom/internet/wccl-network-myhelphubcom-stay-away-from-this-company-at-all-costs-internet-617342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

RESOLVED -- Customer is assisted or refunded

AUTHOR: Alan (myHelpHub.com) - (United States of America)

POSTED: Wednesday, August 18, 2010

Sirs,

This is clearly a report posted only to discredit our company, possibly by a bad intentioned individual.

It does not contain any order info, so I doubt it was posted by one of our customers.

The WCCL Network is a network of many, many different products, covering many key markets, so obviously there is plenty of competition ;)

We have over 600,000 customers, around the same number of newsletter subscribers, over 13,000 active affiliates, and a very, very, very healthy customer satisfaction level.

We keep trying to produce high quality software products at low prices.

We also *always* honor any refund guarantees made on our sites.

Wittyservant3 - if you are a real customer and we have denied you a refund, it was either because we do not offer a satisfaction based refund for the product you purchased AND the product was installed and successfully used on your computer, or you refused to work with us to get the problems resolved. We have a support team ready to help you if you have ANY kind of problems when using our products.

As such, I invite you to contact me directly by creating a ticket on www.myhelphub.com . Mention you want your query to be passed to Alan and explain why you are upset with our services. I would be more than happy to assist or provide a refund for your purchase if appropriate.

Best wishes,

Alan, myHelpHub.com site manager

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