Western union Stole my money after already claimed couldnt verify who i was , Internet

Hello, well today i contacted western union to send my childs father money to the ILDOC and was asked for all of my information which i supplied to them as well as my card info, well then i was told they couldnt do the transaction. However they submitted it anyway and it was taken off card and they refused to provide the service. The customer service stinks i wad left on hold nearly 45min, and still not resolved. They stole my money and no service. I intend to file fraud complaint on monday morning and never use them again.