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Ripoff Report | Whiteningbrites, D Review - Burbank, California
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Report: #474710

Complaint Review: Whiteningbrites, Dazzlewhite - Burbank California

  • Submitted:
  • Updated:
  • Reported By: Lansing Michigan
  • Author Confirmed What's this?
  • Why?
  • Whiteningbrites, Dazzlewhite 263 Olive Ave/#130 Burbank, California U.S.A.

Whiteningbrites, Dazzlewhite I pay postage for sample then after 14days they charge you and send more stuff Burbank California

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both company's send a free trial for paid shipping. then after 14 days they automatically send more products and charge $88.+ if you do not cancel. dazzel white was only $59.+and a net charge of about $4.00 and other charges!!!!

Butch
Lansing, Michigan
U.S.A.

This report was posted on Ripoff Report on 07/29/2009 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whiteningbrites-dazzlewhite/burbank-california-91502/whiteningbrites-dazzlewhite-i-pay-postage-for-sample-then-after-14days-they-charge-you-an-474710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1

Hello

AUTHOR: Gemma R. - (USA)

POSTED: Sunday, September 06, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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